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Computers and IT

Do you need a server to store your files or run business applications? Does computer failures takes you by surprise constantly? Do you need an expert to help you with computer, programs, or services difficulties? Want to know what kind of computer you need for a particular type of use? When the computer or server is overloaded or inadequate? When it is ready to be replaced? Would you need a confidential advice before buying a new computer or server? Do you need someone to keep your computers and other IT equipment running smoothly?

Networks

Do you want to connect your computers into a network? Enable your employees to share files and collaborate? Do you want to connect your printer into a network and enable anyone in company to print there? Offer your employees or guests a secured wireless network access? Would you like to prevent access to some websites from your company’s network? Restrict Facebook access to lunch time only? Would you like to allow business partners to connect securely to your network? Would you need confidential advice before buying new network equipment? Do you need someone who will regularly maintain your network’s performance?

Computer security

Are you afraid of computer viruses? Ransomware mallware? Already have an experience with them and don’t want to repeat it? Need a backup of your data? Do you occasionally make backups of your data, but you are not sure if they’ll be useful in case of need? Would you like to know if you’re alone on your own network or hackers also visit you from time to time? Do you need someone who will regularly take care of the security of your computers and networks?

Web presence

Would you like to put your business on the Web? Need a simple and inexpensive website? Maybe a multi-functional website with many features for visitors? Do you need an on-line store? Blog? Need a web domain? Email? Protection against SPAM post? Do you need someone who will regularly take care of the operation and security of your website?

SERVICES

What we do

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  • We regularly review computers, servers, and other IT equipment on monthly or weekly basis.
  • We install updates to operating systems, drivers, programs…
  • We make backups of the system settings.
  • If necessary, we do or update the System Restore Images.
  • Eliminate minor errors or problems.

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Installing computers and servers

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  • We install programs that you need on your computers or servers.
  • We connect your computer or server in your network.
  • We set the necessary security mechanisms.
  • We install anti-virus protection.
  • We set up backups.
  • We create a System Recovery Image.

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Counseling

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  • We advise you prior to important purchases.
  • We advise you on computer and IT solutions for the problems you have.
  • We manage your IT projects. We can coordinate your contractors work.

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Remote assistance and support

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  • We offer assistance and support via phone or email to all IT users of our contract partners.
  • We connect remotely to your computer and help you solve the problem.

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IT audit support

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  • We offer IT assistance and support in ISO or other audits.
  • We will help you prepare answers to all auditor IT questions.
  • We will help you to be fully IT compliant.

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Cloud services

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  • We implement your private cloud server, protect it and install the programs you need.
  • We set up your private cloud storage where you can store whatever you want and in the quantities as you need.
  • We install our cloud backup solution on your servers.

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  • We install the backup agent on your computers and/or servers.
  • It takes predefined files and/or folders, deduplicates, compress, and encrypts them on predefined days and hours.
  • Then transfers them to a secure vault that can be on your server or in our cloud.
  • All your data will be encrypted with a strong encryption key and password that only you will know. No one will browse your data.
  • Together with you we’ll regularly check the quality of backups and ensure that the data can be restored in case of catastrophe.
  • We advise you how to improve safety and resilience to catastrophic events.

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24 x 7 x 365 IT monitoring

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  • We connect your IT devices to our monitoring system which will alarm us/you in cases of malfunction or if preset parameters pass preset thresholds. You will always know the fitness of your computers, servers, printers, UPS-es, routers, WiFi access points, web pages…
  • Monitoring system operates 24 hours a day, 7 days a week, 365 days a year.
  • We will contact you e.g. when:
    • The disk in your computer or server is almost full,
    • The CPU temperature in your computer is unusually high for some time,
    • The battery in the UPS is deteriorated,
    • The laser printer toner is almost empty.
    • Many other parameters in IT equipment have risen over their preset thresholds.

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  • We install a managed anti-virus program on your computers and servers.
  • We will monitor attack reports from your computers and servers. If you would be a target of an infection, we’ll contact you.
  • We’ll monitor if you have updated anti-virus software and if regular checks are carried out.

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Computer network firewalls

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  • We install you a firewall for your private network which will:
    • Effectively prevent hackers and bots from entering.
    • Enable you to control when and for how long users on your private network can access the Internet.
    • Enable you to control which pages they can access from your network.
    • Enable your employees to work remotely from home or other locations via secured VPN connection. Enable your business partners to connect to your network via secured VPN connections.
  • We setup a firewall for your cloud-based server.

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Network intrusion detection

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  • We set up a network intrusion detection system which works in a combination with our firewall appliance installed on your network. Intrusion detection system will:
    • Enable you to know whether you are alone on your network or you have a company of hacker or bots.
    • Have a chance to defend yourself from intruders if they would attack.
    • Have the opportunity to warn your customers about the intrusion and thus fulfill your obligations by the GDPR.

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Network design and implementation

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  • We design your private computer network and implement it.
  • We take care of security and protection against intrusion on your network.

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Wi-Fi Network

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  • We design, implement, and secure your private WiFi network.
  • In combination with the our firewall, we set up a WiFi voucher system to allow guests/employees/pupils to use your WiFi network.

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Connect printers to computer network

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  • We connect your printers to your private computer network.
  • We set user authorizations on printers.
  • We can include your printers in our 24 x 7 x 365 monitoring system.

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Web hosting

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  • We can web host:
    • Your new or old website.
    • Web applications (e.g. forum, gallery, ticketing system)
    • Storage for your data.

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Website development

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  • We develop a simple or multifunction advanced website for you.
  • It’s design can be basic or fully adapted to your wishes.

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Email

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Web store development

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  • We develop you an on-line store.
  • Fill the products in it.
  • We set up a payment interface to receive payments via Pay Pal and/or payments to your bank account.

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Web domains

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  • We register you a web domain with one of several hundred possible extensions.

Social networks

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  • We manage your Instagram account or Facebook profile/page.
  • We take care of regular posts.
  • We take care of regular activity and presence maintenance.

 

Online Customer Support Systems

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  • We set up an on-line system for managing customer claims and/or requests, suitable for supporting business processes like:
    • Customer care.
    • Quote preparation for potential customers.
    • Resolving customer complaints.
    • Answering to customer questions.
  • We can install the system on your local server or in the cloud.

We're here to help you

Address

VVit, Robert Erzen s.p.
Stara Oselica 18
4225 Sovodenj, Slovenia

Working time

Mo-Fr: 8:00-16:00
Sa-Su: Closed

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